All Systems Operational

Uptime over the past 90 days. View historical uptime.
User Management Portal Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Proactive Monitoring - EMIS Operational
90 days ago
100.0 % uptime
Today
Proactive Monitoring - SystemOne Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 27, 2026

No incidents reported today.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Issues loading Patient view - EMIS Users
Resolved - This incident is now resolved, and patient recommendations should load successfully. We will continue to monitor the situation. If you have any further issues, please do not hesitate to reach out to your Abtrace contact.
May 21, 11:05 BST
Update - We are continuing to investigate this issue.
May 21, 10:08 BST
Investigating - As of 09:00, 20 May 2026, some EMIS users may experience issues loading the Patient View, leading to no recommendations showing. We are currently investigating the issue and will share a further update later today. Please report any issues to your Abtrace contact to help us track the problem.
May 21, 09:00 BST
May 20, 2026

No incidents reported.

May 19, 2026
Transient time-outs of the Partner API service
Resolved - Service update: As of May 19th 15h00, some of our cloud services are experiencing performance issues. As a result, some users (in particular EMIS users) may have experienced issues such as slow-loading screens or recall disruptions. We have taken steps to resolve this as quickly as possible - services shall have resumed to normal at about 15h45. If you notice any persisting effects don't hesitate to reach out to your Abtrace contact
May 19, 16:00 BST
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

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